Choosing a ground source heat pump installer

By Katie Anderson on January 16th, 2013

A ground source heat pump system will be able to produce both heat and hot water for your home. So once your property has been deemed suitable for this type of renewable heating technology, you will need to source a heat pump installer to carry out the work for you. 

A popular renewable heating technology in Sweden and other Northern European countries, if you want to install a ground source heat hump you must make sure your home is suitably insulated for the heat pump system to be efficient. It’s worth noting that with this type of heat pump the ground has to be suitable for digging a borehole or a trench. And that means having the required access for digging equipment.

When you’re ready to begin sourcing an installer we recommend you secure three quotes. Renewables Guide can provide you with free no obligation quotes from local heat pump installers.

So how do you go about choosing a ground source heat pump installer? Here’s our top tips to help you get started.


Finding the right installer

  • Make sure the installer is accredited with the Microgeneration Certification Scheme (MCS). Supported by the Department of Energy and Climate Change (DECC) it’s a widely recognised quality assurance scheme for installers of ground source heat pumps and other renewable energy technologies. MCS accreditation is extremely important, for both the installation and the technology; without it you won’t be able to register your renewable heating system for the Renewable Heat Incentive (RHI) which launched in April 2014. The RHI is a Government scheme which makes payments to home owners who generate their own renewable heat. Renewables Guide only uses MCS accredited installers.
  • Find out how many ground source heat pumps they have installed. The thing is, heat pump technology can be tricky to install and if it is to operate efficiently it must be well designed and properly installed. Heat pump trials conducted by the Energy Saving Trust found that not to always be the case, however. The research revealed that design and installation can have a significant impact on the performance of a ground source heat pump. So it makes sense to use not just a qualified heat pump installer but an experienced one.
  • Go with an installer who will be solely responsible and liable for the system’s installation, particularly when so many different specialists may be involved in the work – this will range from a ground works contractor to the actual heat pump installer and a few other specialists in between. Heat pump technology isn’t cheap to install so choose an installer who also offers the best after sales service to give you total peace of mind.

Do your homework

  • Do some of your own research. Don’t just take an installer’s word for it; you need to determine for yourself that they are up to the job. So dig a little deeper. The Internet is an invaluable tool and it’s worth spending a little bit of time checking out the installer you’re thinking of employing. Which brings us to…
  • Recommendations. Rather than taking an installer’s word for it, personal recommendations from satisfied customers are worth their weight in gold. So ask your family, friends and work colleagues. Even if they haven’t had a ground source heat pump installed they might know someone who has. You could also ask to see customer testimonials. Feedback from customers who have had their heat pump systems installed for at least 12 months will be the most beneficial. Renewables Guide customers are able to rate and review our heat pump installers.

Post installation checklist

  • Make sure the installer shows you how to operate the heat pump’s controls. Again, to get the best out of your heat pump system you need to know how the technology works. It’s also wise to ask about the system’s running costs.
  • Check what sort of guarantee the installer offers, both for the heat pump system and for the installation work they carry out. Installers tend to offer a warranty of anything from between five to ten years, with the latter being most common.

Ground source heat pump costs

  • Don’t be swayed by the cheapest quote. While most of us have a budget, and cost is a main contributing factor particularly in a tough economical climate, the cheapest quote may not necessarily be the best way to go. Even if it means saving you money. You will be looking at anything between £6,000 and £10,000 to install a ground source heating system.
  • Last but certainly not least, get three quotes. This will help you to decide which installer is best qualified to do the job.

Things to consider before installing a ground source heat pump

  • How your home is heated will impact on the performance and efficiency of the ground source heat pump system, which will translate in your heating bills.
  • During the winter months you may need to leave your heating running constantly in order to maintain warmth. Of course this means using more energy.
  • Your home must be well insulated otherwise it will impact on the heat pump’s performance. If your home isn’t adequately insulated, and you don’t want to meet the costs that may be necessary to achieve better insulation levels, this type of green heating technology may not be suitable.
  • Installing a ground source heat pump is a rather involved process, and one which requires a fair old chunk of land. If you don’t have a garden then look into other options, like an air source heat pump for example.
  • Ground source heat pumps still require electricity to run.

We hope you’ve found our advice useful. If you would like to obtain up to three quotes to install a ground source heat pump system Renewables Guide can source free quotes for you today.



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